Last updated: November 9, 2026

This SMS Policy describes how LEANNE ROYAL SHINE CLEANING LLC ("we", "us", "our") uses text messaging and how we collect, use, and protect your information when you opt in to receive SMS messages from us.

LEANNE ROYAL SHINE CLEANING LLC maintains policies ensuring that the personal and mobile information of our customers is never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Program Description

When you check the SMS consent box on one of our booking or contact forms, you agree to receive text messages from us related to your service, such as appointment reminders, booking confirmations and updates, and customer service replies.

How You Opt In

SMS consent is completely optional. The consent checkbox is never pre-selected, and you can submit any form without checking it.
Checking the box is not a condition of purchasing any service.
When you opt in, we record your consent status, the date and time, and the form where consent was given.

SMS Opt-Out

You can cancel SMS messages at any time. Reply "STOP" to any message we send. You will receive one final message confirming that you have been unsubscribed, and after that you will no longer receive SMS messages from us. If you want to join again, simply opt in again through one of our forms or reply "START".

Help

If you are experiencing issues with the messaging program, reply "HELP" for assistance, call us at (509) 268-9012, or email leanneroyalshinecleaning@gmail.com.

Message Frequency and Rates

Message frequency varies depending on your appointments and inquiries.
Message and data rates may apply. Check with your mobile carrier for details about your plan.
Carriers are not liable for delayed or undelivered messages.

Collecting and Using Your Personal Data

We may collect your name, phone number, email address, and service address when you submit a form on our website. We use this information to respond to your inquiry, schedule and confirm services, send appointment reminders, and provide customer support.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages on our behalf (for example, an SMS delivery platform), who are prohibited from using it for their own purposes.

Retention and Security

We keep your information only as long as needed for the purposes described here, including legal obligations and resolving disputes. We use reasonable safeguards to protect your information, but no transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this SMS Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will be revised.

Privacy

For more information about how we handle personal information, please see our Privacy Policy and our Terms and Conditions.

Contact Us

LEANNE ROYAL SHINE CLEANING LLC
417 Victory Lane, Yakima, WA 98901, USA
Phone: (509) 268-9012
Email: leanneroyalshinecleaning@gmail.com
Email: info@leanneroyalshinecleaning.com